{"id":868,"date":"2020-08-13T01:27:38","date_gmt":"2020-08-13T01:27:38","guid":{"rendered":"https:\/\/www.pittandmoore.co.nz\/?page_id=868"},"modified":"2024-02-05T14:52:08","modified_gmt":"2024-02-05T01:52:08","slug":"complaints-about-licensed-immigration-advisers","status":"publish","type":"page","link":"https:\/\/www.pittandmoore.co.nz\/immigration-advisers\/complaints-about-licensed-immigration-advisers\/","title":{"rendered":"Complaints about Licensed Immigration Advisers"},"content":{"rendered":"<h1>Complaints about Licensed Immigration Advisers    <\/h1>\n<div>Receiving a complaint from a client can be very confronting and  stressful. How you handle a complaint can have significant implications on your reputation and that of your business. <\/div>\n<div>Many Immigration Advisers are providing sound immigration advice, but it is also a fact of life that a significant number of complaints are made to the Immigration Advisers Authority (\u2018IAA\u2019). These can lead to investigations and sanctions by the Immigration Advisers Complaints &#038; Disciplinary Tribunal (\u2018Disciplinary Tribunal\u2019). <\/div>\n<div>\n<div class=\"embed-container\">\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/POgbgIDW1EI\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\" width=\"560\" height=\"315\" frameborder=\"0\"><\/iframe><\/p>\n<\/div>\n<\/div>\n<h3>How we can help immigration advisers <\/h3>\n<div>We are committed to providing you with clear, accurate advice as part of a professional, good value service. <\/div>\n<div>We can help immigration advisers by:<\/div>\n<ul>\n<li>\n<div>\n<div id=\"block-yui_3_17_2_1_1593407142129_37179\" class=\"sqs-block html-block sqs-block-html\" data-block-type=\"2\">\n<div class=\"sqs-block-content\">\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"\">providing preemptive complaint advice;<\/p>\n<\/li>\n<li>\n<p class=\"\">putting forward all necessary and relevant evidence for consideration before the IAA;<\/p>\n<\/li>\n<li>\n<p class=\"\">reviewing your policies and procedures to make sure they meet the requirements under the Licensed Immigration Advisers Code of Conduct;<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<div>\n<div id=\"block-yui_3_17_2_1_1593407142129_38731\" class=\"sqs-block html-block sqs-block-html sqs-col-4 span-4 float float-right\" data-block-type=\"2\">\n<div class=\"sqs-block-content\">\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"\">preparing the best possible written response when a complaint is made to the IAA;<\/p>\n<\/li>\n<li>\n<p class=\"\">representing you before the Disciplinary Tribunal;<\/p>\n<\/li>\n<li>\n<p class=\"\">giving advice on improvements to your policies or processes to avoid future complaints.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<div>We offer <span class=\"uk-text-primary\">fixed-fee<\/span> options for our legal service for complaints, so you know you\u2019ve got all the support you need should you get into hot water. We would agree on the fee after we carry out an initial review of the complaint.<\/div>\n<div>\n<p class=\"uk-text-center\"><a href=\"\/our-people\/marty-logan\" class=\"uk-button uk-button-large uk-button-pm\">Contact Marty Logan<\/a><\/p>\n<\/div>\n<div>\n<div style=\"padding:40px; background-image: url(https:\/\/www.pittandmoore.co.nz\/resources\/bright_ideas-1.jpg);\" class=\"uk-card uk-card-default uk-card-body pm-big-boxshadow uk-margin-large-top uk-background-cover uk-background-bottom-center\">\r\n\r\n    \r\n\r\n    <form action=\"https:\/\/pittandmoore.us18.list-manage.com\/subscribe\/post?u=37d6fc70b236a67847c781839&amp;id=fb09c0726a\" method=\"post\" id=\"mc-embedded-subscribe-form\" name=\"mc-embedded-subscribe-form\" class=\"validate\" target=\"_blank\" novalidate=\"\">\r\n        <div id=\"mc_embed_signup_scroll\">\r\n            <div class=\"uk-margin-bottom mc-field-group\" style=\"max-width:480px\">\r\n                <label for=\"mce-EMAIL\" class=\"mce-inpage__email-label uk-text-bold\">GREAT THINGS COME TO THOSE WHO SIGN UP to our dedicated Immigration Adviser eNewsletter<\/label>\r\n                <input type=\"email\" value=\"\" placeholder=\"me@company.co.nz\" name=\"EMAIL\" class=\"required email mce-inpage__email-input uk-input\" id=\"mce-EMAIL\">\r\n            <\/div>\r\n            <div class=\"mc-field-group input-group\" style=\"display:none\">\r\n                <strong>Interests <\/strong>\r\n                <ul>\r\n                    <li><input checked=\"\" type=\"checkbox\" value=\"1024\" name=\"group[1889][1024]\" id=\"mce-group[1889]-1889-19\">\r\n                        <label for=\"mce-group[1889]-1889-19\">Immigration Advisers<\/label>\r\n                        \r\n                    <\/li>\r\n                <\/ul>\r\n            <\/div>\r\n            <div style=\"position: absolute; left: -5000px;\" aria-hidden=\"true\"><input type=\"text\" name=\"b_37d6fc70b236a67847c781839_fb09c0726a\" tabindex=\"-1\" value=\"\"><\/div>\r\n            <div class=\"clear\"><input  type=\"submit\" value=\"Register Now\" name=\"subscribe\" id=\"mc-embedded-subscribe\" class=\"uk-button uk-button-small uk-button-primary uk-text-uppercase\"><\/div>\r\n            <div id=\"mce-responses\" class=\"clear\">\r\n                <div class=\"response\" id=\"mce-error-response\" style=\"display:none\"><\/div>\r\n                <div class=\"response\" id=\"mce-success-response\" style=\"display:none\"><\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/form>\r\n\r\n    \r\n\r\n<\/div>\r\n<\/div>\n<p>\n    <a href=\"\/immigration-advisers\/\">Back to Immigration Advisers<\/a>\n<\/p>\n<div>\n<div  class=\"pm-author-panel uk-light uk-margin-bottom\">\r\n    <div><a href=\"https:\/\/www.pittandmoore.co.nz\/our-people\/marty-logan\/\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.pittandmoore.co.nz\/resources\/Marty-Logan-BW-500x500.jpg\" class=\"uk-width-1-1 wp-post-image\" alt=\"Marty Logan\" srcset=\"https:\/\/www.pittandmoore.co.nz\/resources\/Marty-Logan-BW-500x500.jpg 500w, https:\/\/www.pittandmoore.co.nz\/resources\/Marty-Logan-BW-1024x1024.jpg 1024w, https:\/\/www.pittandmoore.co.nz\/resources\/Marty-Logan-BW-150x150.jpg 150w, https:\/\/www.pittandmoore.co.nz\/resources\/Marty-Logan-BW-768x768.jpg 768w, https:\/\/www.pittandmoore.co.nz\/resources\/Marty-Logan-BW-1536x1536.jpg 1536w, https:\/\/www.pittandmoore.co.nz\/resources\/Marty-Logan-BW-2048x2048.jpg 2048w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/div>\r\n    <div class=\"uk-padding-small uk-overlay-black\" >\r\n      <h2 class=\"uk-margin-remove\">Marty Logan<\/h2>\r\n      <p class=\"uk-margin-remove-bottom\">\r\n        <span class=\"uk-text-bold uk-text-uppercase\">Position:<\/span>&nbsp;<span>Partner<\/span><br \/>\r\n        <span class=\"uk-text-break uk-text-bold uk-text-uppercase \">Email:<\/span>&nbsp;<a class=\" uk-text-underline\" href=\"mailto:marty.logan@pittandmoore.co.nz\">marty.logan@pittandmoore.co.nz<\/a><br \/>\r\n        <span class=\"uk-text-bold uk-text-uppercase\">DDI:<\/span>&nbsp;<a class=\"uk-text-underline\" href=\"tel:+64 3 545 6719\" >+64 3 545 6719<\/a>\r\n      <\/p>\r\n    <\/div>\r\n<\/div>\r\n<\/div>\n<div>\n<h3>\n<p class=\"uk-text-center\"><i class=\"fad fa-file-pdf uk-text-primary\"><\/i><\/p>\n<\/h3>\n<p><p class=\"uk-text-center uk-text-black\">How the Disciplinary Tribunal process works<\/p>\n<\/p>\n<div>\n<p class=\"uk-text-center\"><a target=\"_blank\" href=\"\/resources\/HowtheDisciplinaryTribunalProcessWorks-Brochure.pdf\" class=\"uk-button uk-button-large uk-button-pm\">Download Our Brochure<\/a><\/p>\n<\/div>\n<\/div>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Complaints about Licensed Immigration Advisers Receiving a complaint from a client can be very confronting and stressful. How you handle a complaint can have significant implications on your reputation and that of your business. Many Immigration Advisers are providing sound immigration advice, but it is also a fact of life that a significant number of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":819,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false,"footnotes":""},"yoast_head":"\n<title>Complaints about Licensed Immigration Advisers - Pitt &amp; Moore Lawyers in Nelson<\/title>\n<meta name=\"description\" content=\"Guidance on resolving complaints against licensed immigration advisers, with Pitt &amp; Moore&#039;s expert support to navigate New Zealand&#039;s immigration standards.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pittandmoore.co.nz\/immigration-advisers\/complaints-about-licensed-immigration-advisers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints about Licensed Immigration Advisers - Pitt &amp; 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