Careers: Information Systems Specialist

Information Systems Specialist

Are you a problem-solver? Enjoy a challenge? Keen to be part of a dynamic, friendly team? 

Come and work for Pitt & Moore – a passionate, experienced law firm servicing New Zealand since 1864. In this role, you would work closely with the firm’s Partners, staff and external IT provider to provide high-quality information systems and security management and IT support. Your expertise is essential to ensuring our firm continues to provide outstanding legal services and have a positive impact on the lives of our clients. 

Benefits and what to expect in your opportunity with Pitt & Moore:

• A free central city carpark. 
• A wellbeing package that includes fortnightly massages, a wellness budget and access to support networks. 
• One ‘free’ day a year.
• Team celebrations and recognition.
• Ongoing education funding.
• Legal services contribution.
• Discounted insurance and banking packages.
• Access to modern technology and excellent support staff.
• A thriving practice with a national client reach.
• Excellent job satisfaction.
• Belonging to a great team – a team that goes to great lengths to make sure you are included and welcomed across the firm.

Key responsibilities:

• Information Systems Management: Maintain firm hardware and software and assist with any changes introduced. Recommend service, software or hardware upgrades as needed to ensure staff can meet their clients’ needs.
• User/Staff Support: Develop and deliver staff training, provide in-house support for Microsoft Office and software issues and assist with secure data conversion and migration. Oversee JIRA/IT helpdesk tickets raised with the provider. 
• Supplier Management:  Manage external IT, Practice Management System and website provider relationships and, with the support from the Partners, negotiate contracts to ensure cost-effective and high-quality services. 
• Security, Compliance and Risk: Manage new user setup, access controls, user licenses, and logins for online services. Ensure cyber security measures are implemented and maintained. 
• Reporting: Report to Partners on information system performance, including cyber security metrics, and on staff financial performance and time recording. Provide firm metrics and benchmark data. 

Successful applicants will:

• Have experience in information systems management. Experience in legal operations or a related role within a law firm is a bonus. 
• Be proficient in Microsoft Office applications and administration, including Teams. 
• Have project management skills, with the ability to handle multiple tasks simultaneously, and be able to report on results. 
• Be detail-oriented, with a focus on delivering high-quality results. 
• Take responsibility and ownership of tasks. 
• Deliver communications to staff in a timely and clear manner, and have good interpersonal skills. 
• Be able to work quickly under pressure and think outside the box. 
• Keep abreast of IT developments and news. 
• Be comfortable suggesting improvements to systems for better performance and providing new ideas. 
• Uphold the highest standards of professional integrity, ethics, and client confidentiality.

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Pitt & Moore Lawyers are committed to protecting the privacy of all recruitment applications. We will ensure that the information submitted to us by applicants is used only for the purpose for which it is intended and not disclosed to outside parties, without prior consent.