Everything you need to know about working with Pitt & Moore
We are committed to providing clear, professional and transparent legal services from the outset.
Whether you are engaging us for the first time or have worked with us for many years, this section provides important information about how we work, what you can expect, and your responsibilities as a client.
If you cannot find what you are looking for, please contact us, we are always happy to assist.
New clients
If you are engaging Pitt & Moore for the first time, this page outlines what to expect when working with us, including initial documentation, communication processes and practical steps to get started.
We explain how we scope work, provide fee information and ensure you understand the pathway forward from your first meeting.
Standard Terms of Engagement
Our Standard Terms of Engagement set out the basis on which we provide legal services. They cover important matters including:
We encourage all clients to read these terms carefully.
Client information on AML requirements
New Zealand law requires all law firms to comply with the Anti-Money Laundering and Countering Financing of Terrorism Act (AML/CFT Act).
This means we must verify your identity and, in some cases, the source of funds used in transactions.
While this may involve providing documentation, these requirements are designed to protect both clients and the integrity of New Zealand’s financial system.
We appreciate your cooperation and will guide you through the process.
Our commitment to you
At Pitt & Moore, we are committed to:
If at any stage you have questions about our services, fees, or processes, please contact the lawyer acting for you or our office directly.